Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in Adornmonde jewelry?
Our collections are crafted using high-quality materials including 14kt gold, 925 sterling silver, and brass, often finished with thick gold plating or rhodium for lasting shine and durability.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days depending on customs processing.
What is your return policy?
We offer a 14-day return window for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are final sale and cannot be returned.
How should I care for my jewelry?
To maintain the brilliance of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place and clean gently with a soft microfiber cloth.
Do you offer a warranty on your products?
Yes, we provide a 6-month warranty covering any manufacturing defects. This does not cover accidental damage, normal wear and tear, or tarnishing due to improper care.
Can I change or cancel my order after it has been placed?
As we strive to process orders quickly, changes or cancellations can only be made within 1 hour of purchase. Please contact our customer care team immediately for assistance.